DhanSafal: Your digital finance partner. We bridge the gap between banks and local lenders, offering competitive, flexible financing solutions for business expansion.

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Frequently Asked Questions (FAQ)

GENERAL QUESTIONS

DhanSafal is a brand owned or powered by Luharuka Media & Infra Ltd which is a Non-Banking Financial Company (NBFC) that provides financial assistance to Micro, Small, and Medium Enterprises (MSMEs).

DhanSafal offers Safal Udyog Loans, Safal MSME Loans, and Safal Sampati Loans.

Businesses that meet our eligibility criteria, including business age, revenue, and credit history, are eligible to apply. The minimum age of the applicant should be 25 years.

You can apply online through our website or visit one of our branches. You will need to submit the required documents and complete the application form.

Generally, you need to submit identity proof, address proof, business registration documents, financial statements, and bank statements.
The loan sanctioning process typically takes between 2 to 7 days, depending on how quickly you can submit the necessary income documentation. Once the loan is sanctioned, the disbursement process begins. This involves verifying the legal documents of the property, which can take an additional 3 to 7 working days after the loan has been sanctioned.
Yes, a processing fee is applicable. The exact amount will be communicated during the application process.
The interest rate depends on the type of loan and the applicant’s credit profile. The rate of interest is between 17% to 20%. Exact rates will be discussed during the application process.
Yes, you can prepay your loan. Prepayment charges, if any, will be specified in your loan agreement.
You can check the status of your application online through our website or contact our customer service. 022-6894-8500, Mail: care@dhansafal.com
Missing an EMI payment can lead to penalties and impact your credit score. Contact us immediately to discuss potential solutions.

Extension of the loan tenure is subject to approval and may involve additional fees. Our loan tenure for Safal Udyog Loans and Safal Sampati Loans is 3 to 7 years and for Safal MSME Loans it is 3 to 10 years. For further details please contact our customer service (022-6894-8500).

Once the loan is disbursed, you can contact our customer service department to receive a loan repayment schedule. This will provide you with the exact outstanding loan amount and repayment details.
If you fail to repay the loan on time, we will first reach out to you to discuss your repayment options. If the issue persists, we will approach the guarantor you have provided to recover the outstanding amount.
Foreclosure means we will initiate a legal process to recover the outstanding loan balance by selling the property that was used as collateral.
Usually, it starts after three to six months of missed payments, but this can vary depending on the terms of your loan agreement.
If the property sells for more than the outstanding loan balance and foreclosure costs, the remaining equity will go to you. However, if it sells for less, you might still owe the difference.
Yes, there are fees for refinancing your loan. These may include application fees, origination fees, appraisal fees, and other potential costs. Please contact us for a detailed breakdown specific to your loan. (022-6894-8500).
To obtain a copy of your loan agreement, please contact our customer service team. You can reach us by phone, email, or through our online portal. Ensure you have your loan account number handy for verification. We can send the copy via mail or email, based on your preference. Contact- (022-6894-8500) Mail: care@dhansafal.com

You can contact our customer service team with any questions by calling our number (022-6894-8500), emailing us at care@dhansafal.com. Our representatives are available Monday through Friday from 10 AM to 7 PM. You can also visit your nearest branch for in-person assistance.

The interest rate on your loan depends on the specific terms outlined in your loan agreement, which can vary based on factors like your credit score, loan type, and current market rates. For your specific interest rate details, please refer to your loan documents or contact our customer service team for assistance.
yes, fees will be charged as 4% on your principle amount plus the GST.
Yes, your CIBIL score and credit history will be checked as part of our loan approval process. The qualifying CIBIL score is 650.

SAFAL UDYOG LOANS

Safal Udyog Loans offer easy and flexible financing to help with your business's day-to-day expenses, such as buying inventory, covering bills, or expanding operations.

The eligibility criteria includes - self-employed, minimum 25 years of age, regular source of income, resident of India.

Generally, Safal Udyog Loans are designed for businesses with an operational history. Startups may need to meet additional criteria or provide more detailed business plans.

No, Safal Udyog Loans are specifically designed to support the financial needs of your business. Using the loan for personal expenses or non-business purposes is not permitted.

If you anticipate difficulties in repayment, contact us immediately. We can discuss options such as restructuring the loan or offering a grace period.
Repayment schedules are typically monthly, but specific terms will be outlined in the loan agreement.
The loan amount typically ranges from Rs. 3 lakhs to Rs. 10 lakhs.
3 years to 7 years

SAFAL MSME LOANS

Safal MSME Loans provide quick access to funds for expanding operations, upgrading technology, or fulfilling working capital needs for small and medium enterprises.
Eligibility criteria vary for salaried individuals and self-employed: Salaried Individuals: Minimum age of 25 years, minimum income of Rs. 20,000 per month, and property documents.Self-Employed: Minimum age of 25 years, regular source of income, and must be a resident of India.
Yes, but you may need to provide more detailed business plans and meet additional criteria to demonstrate the potential for growth and stability.
The loan amount typically ranges from Rs. 5 lakhs to Rs. 25 lakhs.
The tenure for Safal working capital Loans is 3 years to 10 years.
We’ll help you register on the MSME portal before starting the loan sanctioning process.

SAFAL SAMPATI LOANS

Safal Sampati Loans use your property's value to provide funds for your business, new ventures, or debt consolidation, allowing you to leverage your property without selling it.

Eligibility criteria for Safal Sampati Loans vary for salaried individuals and self-employed: Salaried Individuals: Minimum age of 25 years, minimum monthly income of Rs. 20,000, and possession of property documents.
Self-Employed: Minimum age of 25 years, regular income, and Indian residency.

Residential, commercial, or industrial properties can be used as collateral for Safal Sampati Loans.
These loans are primarily for business growth. However, if you have specific needs like education or home extension, we’re happy to discuss them and find a suitable solution for you.

The loan amount for Safal Sampati Loans typically ranges from Rs. 3 lakhs to Rs. 15 lakhs.

The tenure for Safal Sampati Loans is 3 years to 7 years.

Unfortunately, if the property documents aren't complete, we won't be able to proceed with the loan. However, our loan officers can guide you through completing the necessary legal documentation to move forward with the process.
Unfortunately, we cannot process a loan application where the property title does not belong to the Borrower or Co-Borrower.

Frequently asked questions

1. How long does it take to process a loan application?

The complete loan process is divided into 2 parts, sanctioning and disbursement process. The sanctioning process takes between 2-7 days depending on how soon you are able to complete the income documentation.

The disbursement happens after the sanctioning of loan which happens after verifying the legal documents of the property which can take anywhere between 3-7 working days post the loan is sanctioned.

2. What if my busniess is not registered under MSME? Can I still get the loan?

We shall help you register you on the MSME portal before we start the loan sanctioning process.

3. Can I use the loan amount from Safal Sampati Loans for personal expenses?

These loans are sanctioned for the business growth but incase you have a specific need like education or home extension, we shall be happy to discuss with you and find a solution.

4. What if I don't have complete property documents?

Unfortunately if the property documents aren’t complete we won’t be able to proceed but our loan officers can guide you to complete the legal documentation for the loan process.

5. Can I take the loan against a property that is not in my name?

No, unfortunately we cannot process a loan application where the property title doesn’t belong to the Borrower or Co-Borrower.

6. What if I forget the password to my account?

Irrelevant question, pls remove this

7. How to track the repayment of my loan?

Once the loan is disbursed you can get in touch with our customer service department to receive a loan repayment schedule which can tell you the exact loan outstanding amount
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